CRM Specialist
Join our community and help us shape the future of fashion sustainably! ππ‘
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ALOHAS is more than a fashion brand: itβs a responsible shopping experience and a chance to participate in the fight against overproduction in fashion.
Working at ALOHAS is being part of the innovation and growth of a Spanish start-up with a young, creative and proactive team, good communication and a high level of energy! Itβs demanding but extremely rewarding due to an environment where we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.
In a nutshell, we love what we do and it shows! π
THE ROLE
At ALOHAS, we're looking for a CRM Specialist to join our team and take our customer engagement strategies to the next level! If you thrive on data-driven marketing and personalized customer journeys, this role is for you.
YOUR CHALLENGE
- Design and optimize customer journeys with personalized, timely messaging throughout the customer's lifecycle.
- Manage multichannel CRM campaigns (email, SMS, push notifications, and onsite pop-ups) ensuring consistency and high performance.
- Own the CRM calendar, aligning campaign planning with business goals and collaborating across teams.
- Develop audience segmentation strategies to enhance personalization and campaign effectiveness.
- Support the loyalty and referral program strategy by proposing new activations and tracking performance.
- Analyze CRM KPIs (database growth, open rates, revenue per email, etc.) and overall performance, using insights to optimize campaigns and planning.
- Drive A/B testing and continuous improvement in creative, messaging, segmentation, and campaign structure.
YOU WILL ROCK AT THIS ROLE IF YOU HAVE...
- Bachelor's degree in Marketing, Business Administration (ADE), or a related field.
- At least 2 years of experience executing marketing automation campaigns (knowledge of Bloomreach and Jinja code is a plus).
- Advanced skills in Excel or Google Sheets.
- Excellent organizational skills and high attention to detail.
- Digital mindset, proactive, and highly detail-oriented.
- Experience with Shopify+ is a plus.
BENEFITS of being part of ALOHAS
- Culture of freedom, responsibility, and trust β¨
- Flexible schedule: Fit it into your routine! β°
- Hybrid position, allowing you to work from home on certain days while coming to our office in the heart of Barcelona, in the Gracia neighbourhood some days. π
Intensive workday in summer (July & August) π
- Flexible compensation: Enjoy tax benefits with ticket restaurant, transport tickets, and daycare support π½οΈππΆ
- We are a company with soul: we are aware of wellness (we have a Wellness Program) π§πΌββοΈ, sustainability π± (it's our core but we also have initiatives), family conciliation, maternity and paternity πΆπΌ, gender equality and diversity.
- Mental Health Support π§ : Team initiatives and two days off to disconnect and reconnect with yourself whenever you need it.
- Discounts: You will have up to 70% discount on all our products π― and we do not forget your family and friends either!
- Office: In the heart of Barcelona, in the Gracia neighborhood, where we take care of coffee β and fruit π
- Home office setup: You will get a laptop + electronic devices like a keyboard, mouse, and second screen π»
- Keep learning with ALOHAS π We offer English courses to our employees, and more languages coming soon!
- We take care of your happiness π and professional growth with constructive feedback πͺ
- After-work events in Barcelona and Madrid every month π
Ready for the challenge?π
About ALOHAS
Want to know more? Video Presentation
Apply to work with us:Β careers.alohas.comΒ Β
Our website:Β alohas.com IG: @alohasΒ
- Departamento
- Digital
- Role
- CRM Specialist
- Locations
- Barcelona
- Remote status
- Hybrid
Colleagues
Why ALOHAS?
At ALOHAS, we're changing the way people consume fashion by adopting the latest luxury trends and introducing them in the market at an affordable price via our "on-demand" production system. Since we only produce what you order, we cause no unnecessary harm to the planet. We want to become the best alternative to get the latest trends in fashion without harming the environment. In other words, we're a sustainable fast fashion brand.
About ALOHAS
ALOHAS is a Barcelona-based fashion-forward brand that prides itself on its on-demand production system. We encourage sustainable shopping by launching weekly capsules in which items are only produced after orders are placed. This way, we can bring you the latest trends without harming the planet.
CRM Specialist
Join our community and help us shape the future of fashion sustainably! ππ‘
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