ALOHAS is more than a fashion brand: it’s a responsible shopping experience and a chance to participate in the fight against overproduction in fashion.

Working at ALOHAS is being part of the innovation and growth of a Spanish start-up with a young, creative and proactive team, good communication and a high level of energy! It’s demanding but extremely rewarding due to an environment where we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

In a nutshell, we love what we do and it shows! 😀

THE ROLE
We are seeking an E-commerce Manager with an analytical mindset and advanced knowledge of growth and personalization strategies in e-commerce environments. This role will be responsible for the ongoing optimization of our online store, ensuring a seamless user experience, and creating sustainable growth strategies to drive conversions, customer retention, and brand engagement.

YOUR CHALLENGE

• Content Management
  • Update website content directly or in collaboration with the content team.
  • Create and optimize landing pages for lead generation campaigns, such as Black Friday.

• Monitoring and Reporting
  • Develop and maintain regular reports on acquisition, product growth, and user retention in e-commerce.
  • Analyze key metrics such as Conversion Rate (CR), Average Order Value (AOV), product sales, etc., and recommend improvements based on findings.

• Optimization and Conversion Rate Optimization (CRO)
  • Implement techniques and strategies to improve conversion, including A/B testing on critical elements of the user experience.
  • Continuously enhance checkout processes to ensure a smooth shopping experience.

• Supervision and Coordination
  • Oversee the performance of apps and websites, ensuring compliance with legal regulations.
  • Collaborate with the brand and digital product teams to improve the user experience.
  • Ensure the product catalog is always up to date in terms of imagery, copy, and SEO.

• Growth and Retention Strategy
  • Develop strategies to increase the number of registered users on the platform and boost customer loyalty through waitlists and wishlists.
  • Identify and execute opportunities for developing new digital platforms, such as a potential app.
• User Experience Focus
  • Ensure a positive post-purchase experience, including an effective order tracking system (Pre-Order experience).
  • Collaborate on the implementation of personalization strategies to enhance engagement.

• Language and Localization Analysis and Optimization
  • Manage and optimize the multilingual web experience to ensure proper localization and cultural adaptability.

YOU WILL ROCK AT THIS ROLE IF…

• Proven experience in a similar e-commerce management role with direct responsibility for sales optimization, customer retention, and growth strategy development.
• Strong analytical skills, including experience in reporting e-commerce metrics and analyzing conversion data.
• Expertise in CRO and A/B testing to optimize user experience.
• Ability to coordinate multidisciplinary teams and work closely with marketing, product development, and content teams.
• Experience in content management and SEO strategies to maximize product catalog performance.
• Knowledge of e-commerce personalization and customer loyalty strategies.
• Proficiency in web analytics tools such as Google Analytics and other e-commerce data and reporting platforms.
• Proficiency in a CMS like Shopify.
• Experience with digital acquisition campaigns and generating UTMs for tracking.
• Fluency in English and additional languages to coordinate and manage website localization across multiple markets.

BENEFITS of being part of ALOHAS

- Culture of freedom, responsibility, and trust ✨
- Flexible schedule: Fit it into your routine! ⏰
- Work remotely: live and work wherever you want 🌍 within the CET time zone!
- Intensive workday in summer (July & August) 🌞
- We are a company with soul: we are aware of wellness (we have a Wellness Program) 🧘🏼‍♀️, sustainability 🌱 (it's our core but we also have initiatives), family conciliation, maternity and paternity 👶🏼, gender equality and diversity.
- Mental Health Support 🧠: Team initiatives and two days off to disconnect and reconnect with yourself whenever you need it.
- Discounts: You will have up to 70% discount on all our products 💯 and we do not forget your family and friends either!
- Office: In the heart of Barcelona, in the Gracia neighborhood, where we take care of coffee ☕ and fruit 🍎
- Home office setup: You will get a laptop + electronic devices like a keyboard, mouse, and second screen 💻
- Keep learning with ALOHAS 🎓 We offer English courses to our employees, and more languages coming soon!
- We take care of your happiness 🌈 and professional growth with constructive feedback 💪
- After-work events in Barcelona and Madrid every month 🎉

 Ready for the challenge?🚀

About ALOHAS

Want to know more? Video Presentation

Apply to work with us: careers.alohas.io 

Our website:alohas.io/ IG: @alohas